Terms & Conditions of ordering from Rockin' A Leather: Please note that if you are making a purchase from us, you are agreeing that you have read and agreed to all of the following terms!
-DUE TO THE UN-PREDICTABLE NATURE OF HORSES AND/OR OTHER LIVESTOCK/PETS/ANIMALS AND ALL ACTIVITIES SURROUNDING THEM, ROCKIN' A LEATHER TACK AND IT'S AFFILIATES, WORKERS, AND OWNER(S) CANNOT BE HELD RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED WHILE USING ANY OF OUR PRODUCTS.
-By ordering, you understand that each item is made to order (unless posted in the ready to ship section) and are willing to wait the time listed on the first page of this website (www.rockinacustomleather.com)
-I under stand that after my order is made, I will receive photos before shipping. (If i do not provide a phone number, and do not respond to my email within 48 hours my item will be sent without approval)
-I understand that any payments made on payment plans are NON-refundable for any reason.
I do offer payment plans. Payment plans work as follows: you can either use PayPal credit at checkout (6 months no interest) OR choose "Request payment plan" at checkout and I can send you a PayPal invoice that lets you make payments. PLEASE DO NOT REQUEST A PAYMENT PLAN UNLESS YOUR READY TO PLACE YOUR DOWNPAYMENT!
I require a down payment (1/3 of your total amount), and expect a minimum of $50 payment every two weeks, please don't make me track you down for your payment. Your name gets on my "to do" list on the date you make your down payment. Your order will not be made until you are paid in full. Payment orders are usually completed within a week after the order is paid off (or in the normal wait time if you pay really quickly). All payments are NON-refundable.
I offer shipping outside of the USA. The prices on the website are just a rough guess on what the shipping cost may be. You will pay actual shipping (when I get to shipping the item). For example: You pay $80 at the time of purchase, when I weigh your items and figure actual shipping to be $60, you will get a $20 refund on your purchase.
I HAVE to ship to the address you provide to paypal at checkout, regardless of what you enter on my personal website. This is paypals policy.
Rockin' A Leather is committed to providing you a quality, affordable, & SAFE product. I do offer to fix most issues you may have with your items, as long as they have not been neglected or abused. All my products are handmade, all the way down to the leather and crystals on the conchos. I hand cut and put together every product. I use quality harness leathers, hardware, and swarvoski crystals.
I do NOT replace lost conchos. It is your responsibility to tighten conchos on a regular basis. I highly suggest tightening conchos after a week of use, because your leather will break in and they will need to be snugged up. Then i check every few months throughout the season.
Example: If a spot, rimset crystal, or crystal on your concho falls off. I will replace it FREE of charge, as this sometimes happens with normal use, due to the leather breaking in and getting used. You ship the item to me, I will fix and return to you. Please email me at email@example.com before sending your items. (concho's must be cleaned before sending in to be re-bilnged)
Example: if you tie your horse to the trailer by the reins, and he pulls back and breaks the headstall, this is not covered. However I am willing to fix anything for a small fee (If its fixable).
*I cannot return used, or custom items.
*Returns are allowed on items that were purchased as "In Stock / Ready To Ship."
*There is a 20% restock fee on these returns. Must be within 30 days of your payment.
*Due to sanitary reasons, there are NO returns allowed on earring purchases.
Creating A Rockin A Account
by creating an account with us, you are agreeing that we may send you information about upcoming sales, offers, new products, and more via email, or by phone/text. Generally i don't send these out very often, but i am going to try to send at least something once a month.